Active Operations

The Active Operations tab shows, in real time, every environment that’s currently deployed and what your team members are doing inside each one.

Required role: Org Manager

Active Operations shows every deployed environment and what team members are doing inside it, as it happens.

Operations Overview

When you open Active Operations, you see a grid of cards, one for each active deployment. Each card shows:

• Environment name and type
• Uptime: how long the environment has been running
• Assigned users and their current activity
• Progress metrics: questions answered and chapters completed

Real-Time Activity Monitoring

Active Operations uses live WebSocket updates to show what’s happening right now:

• VM Activity: which users are using their virtual machines
• Keystrokes: activity level indicators that show engagement
• Questions: task completions as they happen
• Chapters: section progress as it happens
• VPN Usage: who is connected over VPN

You can filter the view by metric type to focus on the ones you care about.

Operation Detail View

Click an environment card to open a detail view with:

• Environment card: the same card from the grid, with its per-user activity chart, updating live as users answer questions, unlock chapters, and work in their VMs.
• Users: everyone assigned to the deployment.
• Curriculum Progress: progress section by section and chapter by chapter, showing:
  • Which questions each user has completed
  • Which chapters are unlocked
  • Overall completion percentage
• Question Detail: click a question to see its type, how it’s answered, and each user’s answers. It covers every question type (Short Answer, Long Answer, Multiple Choice, File Upload, Multi-Select, Matching, Ordering, Diagram Selection, Machine Action, and Branching Dialog). For each attempt you see:
  • What the user submitted
  • The graded result: correct, partial (with the partial-credit score), incorrect, or in progress
  • Timestamps for each submission
• Deployment VMs & Files: the deployment’s VMs and files. This panel needs the Lab Admin permission; other Org Managers see the progress without it.

Collaboration Features

If a scenario has Team Collaboration turned on, the detail view shows how the team is working together:

• Chapter unlocks shared across team members
• Whether chapters can be completed in any order
• Combined team progress toward unlocking new content